Shipping and FAQs

STANDARD SHIPPING 

NurtureVet offers valued customers Standard Shipping for all purchase made through this Website. In order to qualify, you must live in the continental US as we do not ship internationally at this time. Standard shipping rates apply. All NurtureVet purchases made through Amazon will adhere to their shipping fees and timelines.

In-stock items are normally shipped within 1-2 business days. Expedited and overnight shipping options are not available to Hawaii, Alaska and PO Boxes. We do not ship on holidays.

If you have any questions regarding shipping, contact us anytime at support@nurturevet.com, or give us a call at 1.800.674.9035. 

FORMS OF PAYMENT

We accept Visa, MasterCard, American Express, and Discover.

CUSTOMER SERVICES

You can reach one of our devoted customer service reps toll-free at 1.800.674.9035, Monday - Friday, 9 am - 5 pm Pacific. You can also email support@nurturevet.com, and we'll get back to you with a response.

SALES TAX

Applicable sales tax is charged for purchases made from individuals who reside in states that have sales tax. 

RETURN POLICY

At NurtureVet we develop, manufacture, and bring you superior, effective, quality pet products. While many companies may claim to do the same, we are passionate about every little piece of our business. Why? Because our pets use our products everyday, and we only want the best for our furry best friends. We want the same for your pets too. We are so confident in our NurtureVet products and the impact they will have on your pet's life that we offer a 100%, no hassle, no questions asked, ironclad, satisfaction guarantee.

Our guarantee is simple. If you purchase NurtureVet products and aren’t convinced they are the absolutely best pet nutritional and care products your pet has ever experienced just contact us to return the unused portion for a 100% refund (minus shipping costs). We believe in our products, and we know that once your pet tries them, you will too!

For whatever reason, should you ever be dissatisfied, contact us to return the unused portion of your product within 30 days of your purchase.

VETERINARY APPROVED PRODUCTS

The science of canine nutrition has advanced greatly over the years thanks to committed, caring and educated veterinary nutritionists. You can be assured our supplements are formulated with the highest level of veterinary approved research and development, and are on the cutting edge of canine nutrition to ensure the health and well-being for your best friend.

FORMULATIONS YOU CAN TRUST

When you are a pet parent we know transparency is critical. That’s why we provide, you our customer, with all the information you need about our products to help you make a more informed decision relating when helping your dog. All our veterinary formulated products feature a full ingredient list, because you deserve to know every single ingredient in our carefully formulated products.

OUR COMMITMENT

At NutureVet, we know your dogs are family, just as our dogs are family. That’s why we are committed to helping you help your dog. Every day we provide our dogs with NutureVet products to help them live a healthier, happier, thriving life. So it’s only natural that we wanted to share our healthy products with dog lovers everywhere. It’s only natural to want to help nurture others.